ClubGG and poker bots: what the published rules cover
ClubGG has one public Terms of Service, and it names bots: "robots, scripts, macros, and/or programs" are banned, and the penalty is account termination and loss of prizes. That document, last updated 17 June 2026, governs WSOP+ memberships and free-play tournaments sold by NSUS Group Inc, not the private clubs where most people mean when they type "ClubGG poker bot". For clubs, the help center says only that the platform "regularly" reviews accounts for bots and for shared IP, GPS and MAC addresses, and leaves everything else to club admins. I did not run my bench on ClubGG, so there are no win rates on this page. It is a reading of the Terms and four help-center articles as they stood on 21 October 2026.
What I read
The Terms of Service sit at clubgg.com/poker-terms-of-service. I saved the page and read all of it, about 8,800 words. The help center at help.clubgg.com loads through JavaScript with no plain links, so I read it in a browser by searching it for "bot", "cheating", "collusion", "banned", "suspended", "fair play", "real money" and "union". "Banned" returned nothing. The four articles that mattered are quoted below, and none of them shows a date. Treat the quotes as a snapshot of 21 October, not a version history.
My own tests were on PPPoker, which uses the same club-and-agent layout, as the methodology page describes. That resemblance prompted this page. I will not transfer any results because ClubGG's client and checks are a different system.
The Terms of Service: strict wording, narrow subject
The agreement is between the member and NSUS Group Inc, and its opening paragraph says it "governs your use of the WSOP+ Basic and WSOP+ Premium Memberships" on clubgg.com. Section 7 is titled "Free play only": the site "does not permit Members to wager real money", tournament tickets "have no monetary value", and references to pots and betting are "solely for instructional or illustrative purposes". The first line of the document is a sweepstakes-style notice, "No purchase necessary".
| Where | What it says about automation | Consequence named |
|---|---|---|
| Section 9(e), Cheating | If the company believes, "in our sole discretion", that you engaged in any act to "cheat, use automated technology or otherwise unfairly alter your likelihood of winning". | Forfeit all prizes or winnings; possible legal action. |
| Section 9(f)(ii) | "You shall not register multiple accounts or use any automated technology, including but not limited to robots, scripts, macros, and/or programs, LAN play, or engaging in team play on the Site." | "Civil action and/or referral to law enforcement for criminal prosecution, termination of your account, and forfeiture of all prizes." |
| Software licence paragraph | You may not modify the Software or use modified versions of it, and you agree "not to access the Site by any means other than through the interface that is provided by us". | No separate penalty is attached in that paragraph. |
| Section 8, Chat policy | Lists collusion and "any other form of cheating" as inappropriate conduct in chat. | Chat privileges revoked, temporarily or permanently. |
Read on its own, this is as hostile to bots as the PokerStars documents I quoted on the PokerStars page, and it names civil action and criminal referral outright, where the PokerStars Terms speak of reporting to the authorities "if appropriate". The forfeiture clauses talk about prizes. Nothing in this document speaks of a cash balance, because the product it describes has none.
A bot vendor who lists ClubGG as a supported room and points at "the ClubGG Terms" as the rule set is pointing at a free-play agreement. A reader should not take that as comfort. The clause is explicit, the company decides at its "sole discretion". The document cannot tell you what a club owner, an agent or a union will do with a flagged account.
The help center: who does what
Four articles describe the club layer. I quote short fragments and paraphrase the rest.
| Article | Relevant text | Who acts |
|---|---|---|
| Club Administration - Basics, "ClubGG Involvement" | "We regularly review accounts for bots, as well as shared IP/GPS/MAC addresses." Also: the platform "does not engage in disputes or collusion among players within the club's operations". | Platform screens for bots and shared devices; the club handles the rest. |
| Same article | If a club suspects a player of colluding or cheating, the administration "can simply communicate with the player directly or remove them from the club". | Club admin: talk to the player or remove them. |
| Union Back Office Subscription - FAQ | Per-member login history with timestamp, approximate location, platform, client version and device ID, described as a way to detect account sharing. Weekly stop-win and stop-loss thresholds can auto-suspend a club until the union re-approves it. | Union operators, a paid subscription tool. |
| Public Games - Chat Policy | Management "reserves the right to review and make final determinations regarding any member's behavior at its sole discretion." | ClubGG management, for public games. |
| Public Games - Basics | "ClubGG is a subscription sweepstakes platform and does not offer real-money services." | Positioning statement. |
- The platform's bot check is one sentence. "Regularly review" is the entire description. There is no threshold, no appeal path and no sanction scale in the articles I found, and the search for "banned" found no article at all.
- Money is handled outside the published rules. The help center calls the product a sweepstakes platform with no real-money services. Whatever settlement happens inside a club is not described in any page I read, so I cannot say what a flagged account would lose beyond what a club decides.
- The union tooling watches devices and balances. Login history with a device ID and a client version is built for spotting shared accounts and unusual access. It is a union-side audit feature, and I found nothing saying it feeds a bot score.
What I make of it for bot buyers
The rule against automation is written down and stated without hedging. What remains unknown is how the review works, how often accounts are actioned, and what a club does once told. My criteria page separates "the room says it checks" from "I saw the check act", and ClubGG currently sits entirely in the first group. A vendor listing it as a supported room has handed me a feature-list line, not evidence.
An account on ClubGG is tied to a club. Club operators can remove a member without any process shown in the help center. The documents name device ID and shared IP/GPS/MAC checks alongside bot reviews. Anyone running several accounts or several instances from one network matches the pattern the platform says it checks. I am describing what the page says it checks, not telling anyone how to arrange things.
FAQ
Does ClubGG allow bots? Its Terms of Service prohibit "robots, scripts, macros, and/or programs" and any "automated technology". That agreement covers WSOP+ memberships and free-play tournaments.
Is there a ClubGG bot-detection system I can read about? The only public statement I found is one help-center sentence saying accounts are regularly reviewed for bots and for shared IP, GPS and MAC addresses.
Who bans accounts in a ClubGG club? Per the help center, club administrators can talk to a player or remove them from the club. Union operators can suspend whole clubs through threshold rules. The articles give no ban procedure for the platform itself.
Did you test a bot on ClubGG? No. My bench is PPPoker and I report nothing about ClubGG results.
Is ClubGG real money? The company's own wording is that it is a subscription sweepstakes platform and "does not offer real-money services".
Sources
- ClubGG Terms of Service (NSUS Group Inc), "Last updated: June 17, 2026", sections 7, 8, 9(d) to 9(f) and the software licence paragraph, read 21 October 2026.
- ClubGG Help Center articles "Club Administration - Basics", "Public Games - Chat Policy", "Public Games - Basics" and "Union Back Office Subscription - FAQ", read 21 October 2026; the articles carry no dates.
More: the full comparison is on the homepage; the ACR equivalent is in the ACR record; a room where a bot clause forfeits deposits is on the Bovada page.